How to make a complaint
We wish to provide all our customers with an excellent service but if you are unhappy in anyway, details of how to make a complaint are contained within your summary of cover/ terms of business agreement and policy document.
If you are unsure on how to make a complaint,please contact us on
|Telephone||0207 305 5601|
We do recommend following the complaints procedure as outlined in your official documentation but If you have purchased any products from us online, you may now complain directly via the EU online dispute resolution service
|EU on-line dispute