Keeping Employees Safe. Health and Safety Issues in Hotels - any successful hotel business will see a constant stream of guests arrive and depart. Hopefully all will have had an enjoyable stay at your premises and will leave without any accidents or injuries befalling them. It’s fair for customers to expect that whilst staying at your hotel establishment, they will well looked after, both themselves and their personal possessions. However as well as guests staying with you, the hotelier also has a responsibility to ensure that the premises are safe for employees to carry out their duties. Running a hotel can be quite hectic for both the proprietor and staff, often tasks have to be carried out in a hurry, particularly if the hotel offers catering. When under pressure and in a hurry, mistakes can all too easily happen, things can be overlooked and this may lead to a accident. Certainly, a hotel proprietor has to keep in force at all time Employers Liability hotel insurance. This is a provision of the 1969 Employers Liability Protection Act which was designed to make employers purchase insurance to protect employees against accidents for which they were legally liable.( negligence must be proved) However, incidents can still happen which are not the fault of the proprietor, accidents at work can cause a good deal of distress and inconvenience and are best avoided if at all possible.
The simplest way to ensure that persons are kept safe on your premises is to carry out a risk assessment of the premises, by carrying out a risk assessment you will be taking an important step towards protecting your employees as well as complying with all relevant laws. Risk assessments will help you, as a business owner focus on the risks associated with your premises and you will be able to identify anything of a serious nature that could really cause harm to an individual. Injuries, to key members of staff can effect the smooth running of any operation, particularly if they re unable to work for a period of time. In many cases, after a tour of your premises, some measures can be implemented immediately. Slips and trips remain the single most common cause of major injury in UK workplaces and if your hotel provides catering, there is a good chance that food will be spilled on floors in the preparation area, simply introducing a rule that all spillages must be cleared up immediately will significantly reduce the chances of any accident happening. A further rule stating that all drawers must be closed immediately after usage can help prevent trips, closing cupboard doors can also help stop someone receiving a nasty bang on the head. These are free, simple to implement rules which you can easily have typed up and laminated to provide information to your workforce. There are plenty of companies that will also provide a variety of warning signs and stickers that can be purchased for use on your premises. The law does not expect you to eliminate all risk from your hotel, this would be impossible, but you will be expected to take all reasonable steps to ensure that your work force are kept safe, you are legally required to assess the risks in your workplace. All plans should start with an initial risk assessment.